Shipping Policy

Shipping Policy for Nicee 'N' Tasty

Effective Date: [ 19/07/2023 ]

Thank you for choosing Nicee 'N' Tasty for your food and drink delivery needs. We are committed to providing you with a seamless and enjoyable delivery experience. Please review our shipping policy below:

  1. Delivery Area: We currently offer delivery within [ Yeovil ]. For specific information on whether we deliver to your location, please check our website at [ nicee-n-tasty.uk ] or contact our customer service team at [ 07414545548 ] or [ niceeandtasty@outlook.com ].

  2. Delivery Time: We strive to ensure timely delivery of your order. Delivery times may vary depending on your location and order volume. You will be provided with an estimated delivery time during the checkout process. Please note that unforeseen circumstances such as traffic or weather conditions may occasionally cause delays, and we appreciate your understanding in such situations.

  3. Delivery Charges: Delivery charges will be calculated based on your location and the total order value. The applicable delivery charge will be displayed during the checkout process.

  4. Order Tracking: For your convenience, we offer order tracking services. Once your order has been dispatched, you will receive a confirmation email or text message with a tracking link or code. You can use this information to track the progress of your delivery.

  5. Delivery Confirmation: To ensure a smooth delivery process and to protect against fraudulent activity, we require the cardholder to present the card used for payment at the time of delivery. Our delivery personnel will verify the cardholder's identity by checking the card and requesting a signature upon handover of the food and drinks.

  6. Packaging and Freshness: At Nicee 'N' Tasty, we prioritize the quality and freshness of our food and drinks. We take utmost care to package our products securely and ensure they maintain their optimal condition during transit. In the rare event that you receive a damaged or unsatisfactory item, please contact our customer service team immediately, and we will be happy to assist you.

  7. Order Issues: If you have any issues or concerns regarding your delivery, such as a missing or incorrect item, please contact our customer service team within [ 1 hour ] of receiving your order. We will promptly investigate and resolve any valid complaints to ensure your satisfaction.

  8. Cancellation and Refunds: If you wish to cancel your order or request a refund, please refer to our Refund Policy, which can be found on our website [ nicee-n-tasty.uk/refund-policy ]. The policy outlines the terms and conditions for cancellations, returns, and refunds.

  9. Contact Us: If you have any questions, comments, or feedback regarding our shipping policy or delivery services, please feel free to contact our customer service team at [ 07414545548 ] or [ niceeandtasty@outlook.com ]. We are here to assist you and provide the best possible support.

Please note that this shipping policy is subject to change without prior notice. It is your responsibility to review the policy periodically for any updates or modifications.

Thank you for choosing Nicee 'N' Tasty. We appreciate your trust in our food and drink delivery services, and we look forward to serving you with delicious meals and refreshing beverages.